Working With Us
Your priority is getting quality work done, and Jobber, our software partner, helps us deliver service you can count on. Our CLIENT HUB keeps your experience hassle-free, and gives you to access the information you need—anytime. Whether you want to request new work, review a quote, check on invoices, or print a receipt—you can do it all in one place. Watch for a login email that includes your secure, personalized link to our CLIENT HUB and bookmark it. Each quote or invoice you receive will include this same link, which means no pesky passwords to track and reset.
A note about our delivery policy:
We understand that each client may have different preferences and requirements, and we are dedicated to meeting your needs to the best of our abilities. However, please note that we operate on a fee-for-service basis, which means that all fees and expenses related to the photo shoot must be settled prior to accessing the downloadable photos. Invoices for our services are typically sent the morning after the shoot, usually before 10 AM, irrespective of the availability of the photos for download at that time. If you would like to receive the photos first and then proceed with the payment, we can certainly accommodate your request. This will allow you to access and review the photos before finalizing the payment. However, it's important to note that you will still receive the invoice before the photos are delivered.
REQUESTING NEW WORK
Go straight to the CLIENT HUB to share
details about new work you’d like done, and we’ll get in touch about next steps. Don’t have your link to your CLIENT HUB handy? Click the CLIENT HUB link in the upper right-hand navigation of our website to access our work requests feature.
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REVIEWING QUOTES
We’ll send you quotes by email for your review. Click the ‘Review & Approve’ button to access the CLIENT HUB and add questions or comments, or if you’re good to go you can click ‘Approve’. If you have multiple quotes on the go, you’ll be able to see them all in the CLIENT HUB.
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PAYING YOUR INVOICES ONLINE
Ready to take care of your invoice? No need to call in—you can pay online, anytime. Watch for an email invoice from us, and click the link to pay online. The CLIENT HUB also gives you the option to store your credit card information to make paying for future work easy.
ACCESSING YOUR RECORDS
Quotes, invoices, receipts—that’s a lot of potential email and paperwork to track and file. Don't worry! Our CLIENT HUB stores all of this documentation in one place. We give you 24/7 access to the information you need, when you need it.
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PHOTO SERVICES
STILL PHOTOS
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24-48 Hour Turn-Around on Business Days
Each and every photo is meticulously taken and edited to present your listing in the most genuine and visually captivating way.
Each photo is edited and quality checked prior to delivery.
Pricing varies. Click BOOK NOW below to get started!
BONUS: Free Sky Replacement!
While Coastal North Carolina boasts stunning beauty, we occasionally experience overcast skies. If your photo shoot happens to coincide with such a gray sky day, rest assured that we will replace the skies with more visually captivating ones at no additional cost to you.
TWILIGHT PHOTOS
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24-48 Hour Turn-Around on Business Days
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Capture the exterior with a mesmerizing and attention-grabbing way, precisely timed just before sunset.
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Each photo is edited and quality checked prior to delivery.
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Pricing varies. Click BOOK NOW below to get started!
Properties with large, clear windows, ample indoor/outdoor lighting, and views are best. Properties that feature beautiful exterior landscapes and ample exterior up-lighting capture wonderfully in a twilight shoot. These sessions typically take an hour to complete.
VIRTUAL TWILIGHT PHOTOS
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24-48 Hour Turn-Around on Business Days
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Instead of waiting for the perfect lighting conditions, we digitally edit your photo to simulate the captivating ambiance of twilight.
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Each photo is edited and quality checked prior to delivery.
Pricing varies. Click BOOK NOW below to get started!
Transform any daytime photo into a brilliant evening masterpiece! No more waiting for the perfect sunset, we'll create it! This method is budget friendly too. Virtual twilight conversion offers dazzling marketing images at a fraction of the cost of a traditional twilight photo shoot.
AERIAL PHOTOS
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24-48 Hour Turn-Around on Business Days
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Elevated exterior photos are a great way to showcase land, views, proximity to water, neighborhood features, and provides a visually pleasing perspective. FAA Certified.
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Each photo is edited and quality checked prior to delivery.
Pricing varies. Click BOOK NOW below to get started!
Our drones have the latest aerial technology and safety features, and we operate safely with an FAA Part 107 license. We are able to fly up to 400 feet high, and within line of sight (usually around 1500ft away.) As per FAA regulations, we keep a visual line of sight with the aircraft.
3D VIRTUAL TOURS
MATTERPORT 3D VIRTUAL TOUR PRO2 CAMERA
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Pricing varies. Click BOOK NOW below to get started! All tours include:
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Inside View
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Dollhouse View
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Floor Plan View
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24-48 hour turn-around - size dependent
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Free initial hosting & low-cost renewals for 3, 6 or 12 months
The Pro2, a long-time leader in the industry, generates incredibly detailed 3D virtual tours of homes, apartments, hotels or commercial buildings via infrared laser scan technology. The 3D tours give you an edge by attracting more clients and boosting sales! The Pro2 is ideal for interior spaces and is not designed for outdoor use like the Pro3. However, the Pro2 does have a 360° View ability to take images of the property from the outside, patios, porches, and detached buildings like sheds. These highly detailed still photos are merged to create a circular viewpoint allowing users to see everything, in every direction, without any blind spots. These unique viewpoints are accessed from within the 3D tour via a 360 icon.
MATTERPORT 3D VIRTUAL TOUR PRO3 CAMERA
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Call for detailed quote.
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Inside View
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Exterior Grounds View
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Dollhouse View
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Floor Plan View
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24-72 hour turn-around - size dependent
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Free initial hosting & low-cost renewals for 3, 6 or 12 months
The most advanced camera Matterport has created to date, the Pro3 can do bigger spaces with better accuracy, can do it faster AND can even do outdoors—think pools, boat docks, gazebos, and highly landscaped properties. The Pro3 is the higher octane version of the Pro2. This incredible camera uses LiDAR scan technology instead of infrared which creates a highly precise and immersive digital twin of any space, even the outdoor areas.
FLOORPLANS
2D COLOR
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$99 - Click BOOK NOW to get started! All orders include:
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JPGs of each floor
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High-res PDFs of each floor
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Combined PDF of all floors
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24-36 hour turn-around - size dependent
Our 2D Floor Plans are a comprehensive addition to your property listing that provide detailed information such as room dimensions and window locations. By offering a 2D floor plan, potential buyers can better visualize the layout of the house and determine if it is the right fit for their needs. Each JPG/PDF contains all the necessary details, including room measurements and names, to provide a clear understanding of the property.
3D COLOR NO FURNITURE
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$134 - Click BOOK NOW to get started! All orders include:
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JPGs of each floor
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High-res PDFs of each floor
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Combined PDF of all floors
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24-36 hour turn-around - size dependent
No furniture or fixed installations (countertops or built ins) will be included. However, your plan will still include doors, windows and stairs. You can also opt to turn on/off room names and dimensions.
3D COLOR FURNITURE
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$152 - Click BOOK NOW to get started! All orders include:
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JPGs of each floor
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High-res PDFs of each floor
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Combined PDF of all floors
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24-36 hour turn-around - size dependent
​The 3D floor plan rendering provides a representation of the property's features with interior furnishings and details, but it is not an exact replica. The aim is to give potential buyers an idea of the space before visiting the property. The rendering includes attached garages, patios, and decks, but landscaping is not part of it.
VIRTUAL STAGING
VIRTUAL STAGING
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Call for a detailed quote!
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Let our designers help your vacant listing come to life with virtual staging.
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Delivered within 24 hours of selecting photos to be staged.
Virtual staging is an effective marketing tool for real estate that involves using furniture and lighting images to furnish a home. This technique is not only budget-friendly but also saves time, as it helps potential buyers to visualize the space and picture themselves living there. Our team of expert editors is available to transform your empty listing photos into professionally decorated, stunning images that are sure to impress.
Ready to get a specific quote or book a shoot?
Not sure which package to choose? Have a unique situation that's not listed? Then let's talk!
Please send us an email to request@crystalglassphoto.com or call us at (910) 599-3076 to discuss your needs so we can quote you with confidence!